Volunteer For Support Services

This page contains information for those who would like to volunteer for AWARE’s Support Services.

If you are interested in other volunteer opportunities at AWARE, please refer to our Volunteer Centre.


We are currently not looking for volunteer counsellors.



Location: At the AWARE Centre (Block 5 Dover Crescent #01-22)


  • During weekdays between 3pm to 9:30pm
  • shifts of 2 to 3 hours are set according to your availability

Expected commitment

  • Completion of training course: Weekly, for 15 weeks (every Tuesday evening);
  • Two 3-hour slots per month, for 1 year, between the hours of 3pm to 9:30pm

AWARE’s Helpline has been providing support to women in Singapore since 1990. Its purpose is to offer empathy, support, encouragement and referrals to women in need of assistance. The Helpline is operated solely by trained volunteers.

Every year, AWARE offers an intensive training programme to a new batch of dedicated and passionate women who want to donate their time in order to help others. Eligible volunteers take part in a three-phase training programme that takes place over 3 to 4 months, and which focuses on counselling skills and family law. This training programme prepares volunteers for the situations they will face as Helpliners, and valuable counselling skills, such as active listening.

As a Helpliner, you will:

  • Answer calls made to the AWARE Helpline
  • Capture call details on our online system
  • Identify advocacy issues
  • Refer clients to internal and external services
  • Work directly under experienced staff supervision


  • Must be female and be over 23 years old
  • Must complete a formal application form (to be sent to applicant at later date).
  • Must be an AWARE member (S$40 per year)
  • Must pay a non-refundable training fee (S$80)
  • Second language preferred

Work location

  • Work is to be performed within the AWARE office




Women who are going through a difficult time may not be able to get adequate support from family and friends. They may be too embarrassed, confused or scared to go to the police or other official centres or may be simply overwhelmed by the court or police process.

AWARE’s Befrienders scheme is designed to help such women. A befriender will accompany women who need to talk to the police or go to hospitals or the courts.

In particular, our Befrienders scheme supports many women who are victims of gender-based violence to go to the Family Court, police stations, hospitals, and other help centres. Our befrienders’ presences have helped many women who are fearful of facing the Respondent face-to-face at mentions or hearings.

AWARE’s befrienders shall fulfill the minimum qualifications below:

  • Woman above 23 years of age
  • Complete Interest form: Click here!
  • Commitment to volunteer for minimum 1 year of 3 befriender trips a year
  • Ability to respond well in crisis situations and remain calm
  • Second language preferred


Lawyers for Legal Clinic

AWARE’s Legal Clinic is held on the second and fourth Thursday of every month.

Women who experience problems related to family violence, divorce, custody issues, and harassment often come to our legal clinic to understand their legal rights and options.

We need lawyers who have experience with Singapore Law. If you do not have experience in family law, we can offer mentor session to broaden your knowledge.

AWARE’ legal clinic lawyers shall fulfill the minimum qualifications below:

  • Called to Singapore Bar
  • Proficiency in speaking and writing English and preferably one other language Mandarin, Malay, Tamil or Hindi
  • Complete Interest form: Click here!
  • Commitment to volunteer for minimum 1 year of 4 legal clinics a year