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Sexual Assault Care Centre (SACC)

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Rape and sexual assault can be highly traumatic for victims. It can take a long time to get over the trauma of such a crime. If you have been a victim of sexual assault, please know and believe this: You have done nothing wrong. It is not your fault.

AWARE has been supporting survivors of sexual assault since 2011, when we launched the Sexual Assault Befrienders Service (SABS). This work grew in 2014 with the establishment of the Sexual Assault Care Centre (SACC), which now provides survivors of all genders with crucial services to help them process their trauma and make informed decisions about their next steps.

Healing will take time and courage, but you do not have to go through this experience alone. We understand that it is not easy to recover from sexual assault, and we are here to help you as you recover.

Read about what to expect when you contact us, and our confidentiality policy, here.

SACC provides the following specialised services to support victims and survivors of sexual assault.

  1. Helpline support – Call 6779 0282 to speak to a trained volunteer and receive support through the phone. You can also make an appointment to see a case manager for further help. The Helpline runs Monday-Friday, from 10 a.m. to 6 p.m. This helpline may be used for training purposes.

  2. Online chat – SACC’s Chat service is available over Zoom and is for survivors of all genders who have experienced or are currently experiencing sexual violence. Click here to schedule a chat appointment. Please note that SACC ceased its WhatsApp chat service on 21 April 2023.

  3. Email support is available from Mondays to Fridays, 10am to 6pm (excluding public holidays). You can write to us at sacc@aware.org.sg. Emails will be responded to within 3 working days.

  4. Counselling – Many sexual assault survivors find it helpful to talk to a counsellor. AWARE provides counselling to survivors of sexual violence to all genders ages 18 and above. Our counsellors have the experience and sensitivity needed to support sexual assault survivors. All support is provided on a strictly confidential basis.

    Payment:     AWARE aims to provide counselling at a rate that is affordable to all. We use the following fee structure in our Sexual Assault Care Centre:
    • If your monthly salary is $3,000 and above, the fee for each session is 2% of your salary (e.g. if you earn $4,000 per month, your charge will be $80 per session).
    • If you are not working, or your monthly salary is below $3,000, you will be charged a flat fee of $35 per session.
    • Fee waivers may be granted on a case-by-case basis.
    • Please note that sessions may be temporarily paused if there are issues with payment.

    Each counselling session is one hour long, by appointment only. Sessions are held at the AWARE Centre or over Zoom, Mon-Fri, from 10 a.m. to 8 p.m. (last appointment at 7 p.m.). All calls and cases are kept strictly confidential. Reach out to these channels to request counselling services.

  5. Legal information session – Call us to make an appointment with an experienced volunteer lawyer to explore your legal options. This service is free of charge.

SACC services are conducted in English only. If you are unable to speak English, or if you are referring someone who is unable to speak English, please consider reaching out to the National Anti-Violence Hotline at 1800 777 0000 (24/7 with services in English, Mandarin, Malay and Tamil).

Clients’ testimonials

 

“SACC has been a safe space for me to open up about my feelings and experience. I want to thank [my case manager] for her patience and for teaching me about consent, which reaffirmed my experience. Her advice and input helped me understand my emotions and myself better, and it also gave me an explanation of the trauma I went through. She was also very supportive in the other hobbies which I picked up along the way and showed genuine interest in my growth and progress. Looking at my journey from before, the initial hopelessness and confusion has blossomed into hope and forgiveness and knowing things will get better. There is always a way out of this labyrinth, however long it takes.”

– Abigail, survivor and SACC client

 

Read more testimonials from SACC clients here. 

For more information on rape and sexual assault:

  1. Rape & Sexual Assault
  2. Understanding Consent
  3. Abusive Relationships
  4. Date Rape
  5. Underage Sex & Statutory Rape
  6. Possible precautions
  7. What is Sexual Harassment?
  8. Legal Rights
  9. Get Help
  10. How To Report Sexual Harassment On SMRT Trains
  11. AWARE launches Sexual Assault Care Centre (SACC)

No Abuse Tolerated

We reserve the right to refuse our services to callers or clients who are abusive towards AWARE volunteers and staff. Abuse is any unwelcome, unwarranted and uninvited conduct or behaviour that discomfits, demeans, humiliates, insults, threatens, intimidates, alarms, distresses, offends, bullies, coerces, exploits or otherwise violates the dignity of another individual. This includes verbal and physical abuse, bullying, intimidation, stalking, unwelcome sexual attention and misogynist, racist, xenophobic, homophobic, transphobic and ableist remarks.